Privacy Policy

1. Introduction

BFE, LLC values your trust and takes the protection of your personal information seriously. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or engage our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information. By accessing our website or using our services, you agree to the practices described in this policy. If you do not agree with the terms of this policy, please do not use our website or services.

The computer systems design and integration services described on this website are developed and operated by the developer BFEY on behalf of BFE, LLC. BFEY maintains the engineering practices, security controls, and operational procedures that support the delivery of our services, and BFE, LLC is the organization responsible for the handling of your information as described in this policy.

2. Scope of This Policy

This policy applies to information we collect on this website, in email and other electronic messages between you and us, and through your interaction with our services. It does not apply to information collected by third parties, including through any content or advertising that may link to or be accessible from our website. This policy also does not cover information you provide to third parties directly, even if those parties provide services on our behalf, unless we direct you to those parties as part of our own services.

Where other pages or partner organizations have their own privacy practices, their policies govern their handling of your information. We encourage you to read the privacy policy of every website you visit and every service you use.

3. Who We Are

BFE, LLC is a computer systems design and integration firm headquartered in Bluffdale, Utah. We design system architectures, integrate software and platforms, engineer infrastructure and cloud environments, provide security and compliance services, and operate managed IT environments with round-the-clock support. Our work helps organizations build reliable technology layers that support their daily operations.

Our contact details are as follows: BFE, LLC, 14647 S Porter Rockwell Blvd Ste B, Bluffdale - 84065-1947, United States (US). You may reach us by email at query@bfe.lol or by telephone at +19796331631. When you contact us, we may ask you to verify your identity before we respond to privacy-related requests.

4. Information We Collect

We collect several types of information from and about users of our website and services, including information that identifies you personally, information about your technical devices, and information about how you interact with our website. The categories of information we collect depend on how you use our website and which services you request. We collect this information directly from you when you provide it, automatically as you navigate the website, and from third parties where permitted by law.

Not all information we hold is equally sensitive. We distinguish between information you choose to provide to us, information we observe about your use of our website, and information we receive from other sources. Each of these categories is described in more detail below. We only collect information that is relevant to our legitimate business purposes and that supports the delivery of our services.

5. Information You Provide

You may provide information to us in several ways. When you submit a contact form on our website, we receive the name, email address, subject, and message you enter. When you communicate with us by email, telephone, or other means, we may retain records of those communications, including the content of your messages and the details we need to respond to you. When you inquire about our services, we may collect information about your organization, your current technology environment, and your project requirements.

In the course of providing services, we may collect additional information necessary to complete the work, such as technical account details, configuration information, and access credentials you provide for the systems we manage. We use this information solely to perform the services you request and we protect it in accordance with this policy. We never ask you to provide sensitive personal information such as financial account credentials through our website contact form.

6. Information Collected Automatically

As you navigate and interact with our website, we may use automatic data collection technologies to gather certain information about your equipment, browsing actions, and patterns. This may include your internet protocol address, browser type, operating system, referring URLs, pages viewed, the date and time of your visit, the duration of your visit, and other usage statistics. We use this information to understand how visitors use our website, to diagnose technical problems, and to improve the performance and usefulness of our website.

This information is generally aggregated or de-identified and does not identify you personally. In some cases we may combine automatic data with information you have provided to us to better understand your needs and to improve our service delivery. We treat combined information in accordance with this policy, and we apply the same security protections to it as to information you provide directly.

7. Information from Third Parties

We may receive information about you from third parties in limited circumstances. For example, when you refer a colleague to us, the referring party may provide your contact details with your consent. When you engage us through a partner or reseller, that party may share basic business information with us to enable the engagement. We may also receive information from publicly available sources, such as business registries and professional directories, where relevant to our business development activities.

When we receive information from third parties, we use it only for the purposes described in this policy and we verify that the sharing party had the authority to provide it. We do not purchase consumer data from data brokers, and we do not assemble profiles of individuals for advertising purposes. Our use of third-party information is limited to the delivery of our services and the operation of our business.

8. How We Use Your Information

We use the information we collect for a variety of business purposes. We use your contact information to respond to your inquiries, to provide information about our services, and to support the delivery of the services you request. We use technical information to operate and improve our website, to maintain security, and to detect and prevent fraud or abuse. We use business information to prepare proposals, to plan engagements, and to maintain records required for legal, tax, and audit purposes.

We may also use your information to send you service-related communications, such as status updates, security notices, and maintenance windows. Where required by law or where you have opted in, we may send you marketing communications about our services. You may opt out of marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us directly. We do not use your information for purposes incompatible with those described in this policy.

9. Legal Bases for Processing

We process personal information on a limited set of legal bases. When you request information from us or enter into an engagement with us, we process your information to take steps at your request prior to entering into a contract and to perform that contract. Where we process your information for our legitimate business interests, such as improving our website, maintaining security, and conducting ordinary business operations, we balance those interests against your rights and freedoms and we do not process more information than necessary.

In some cases we may process your information because we have a legal obligation to do so, such as retaining records required by applicable law or responding to lawful requests from government authorities. We may also process your information with your consent where consent is the appropriate basis under applicable law. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to collect and store certain information about your visit. Cookies are small text files placed on your device that help us remember your preferences and understand how you use our website. We use strictly necessary cookies to enable core functionality, such as maintaining the security of your session. We may also use functional cookies to remember choices you make, such as your preferred language or region.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the website may become inaccessible or may not function properly. We do not use third-party advertising cookies on our website, and we do not sell data collected through cookies to any third party. Because we do not engage in behavioral advertising, the information we collect through cookies is limited to the operational purposes described in this policy.

11. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only in the limited circumstances described in this policy. We may share your information with service providers who perform functions on our behalf, with professional advisers such as attorneys and accountants, and with government authorities where required by law or in response to valid legal process. In any such sharing, we disclose only the information necessary to accomplish the purpose and we require the recipient to protect your information appropriately.

We may also disclose your information in connection with a merger, acquisition, or sale of assets, as described in the Business Transfers section of this policy. We will never share your information with third parties for their own marketing purposes unless you have given us explicit consent to do so. If we are required to share your information for any reason not described in this policy, we will seek your consent where required by law.

12. Service Providers

We engage trusted third-party service providers to support our operations. These providers may host our website, provide email and communication services, maintain our customer relationship records, provide analytics and security tools, or support our accounting and administrative functions. Our service providers act on our behalf and have access only to the information needed to perform their functions. We require our service providers to agree to confidentiality and data protection obligations consistent with this policy.

We review our service providers and their data handling practices on a regular basis. Where a service provider processes your information, we take reasonable steps to ensure that it does so in accordance with applicable data protection law and with our instructions. We do not permit our service providers to use your information for their own purposes unless you have separately agreed to such use, and we hold them accountable for compliance with their contractual obligations.

13. Business Transfers

In the event that BFE, LLC is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will make reasonable efforts to notify you of any such transfer and to ensure that the receiving organization commits to protecting your information in a manner consistent with this policy. If the receiving organization intends to use your information for purposes materially different from those described in this policy, we will provide you with notice and, where required by law, obtain your consent.

Nothing in this policy is intended to limit the transfer of information that is required to complete a legitimate business transaction. We recognize that business transfers are subject to complex legal and commercial considerations, and we will take reasonable steps to ensure continuity of protection during any transition of control.

14. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact and business records related to our engagements are retained for the period required by applicable tax, audit, and legal obligations, and to address potential disputes. Website logs and analytics data are retained for a limited period sufficient to support security monitoring and website improvement.

When we no longer need personal information for the purposes for which it was collected, we delete or de-identify it in a secure manner. Our retention practices are reviewed periodically to ensure that we do not keep information longer than necessary. If you have questions about how long we retain a specific category of information, you may contact us and we will provide you with information about our retention practices.

15. How We Protect Your Information

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. Our safeguards include encryption of data in transit, restricted access to personal information based on a need to know, role-based access controls, regular security testing, and security awareness training for our personnel. We also maintain access logs and review them for anomalous activity.

No method of transmission over the internet or method of electronic storage is completely secure. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately. We encourage you to protect yourself as well by using strong passwords and maintaining current security software on your own devices.

16. Data Breach Response

We have established procedures for responding to data security incidents. In the event of a breach affecting your personal information, we will assess the nature and scope of the incident, take steps to contain and mitigate the impact, and cooperate with relevant authorities as required by law. Where required by applicable law, we will notify you and the relevant regulatory body of a breach that poses a risk to your rights and freedoms without undue delay.

Our response procedures are documented, tested, and reviewed on a regular basis. We treat security incidents seriously and we work to understand the cause of every incident so that we can strengthen our controls and reduce the likelihood of recurrence. We maintain incident response records to support continuous improvement of our security practices.

17. Privacy for Children

Our website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children. If you are under the age of sixteen, please do not provide any information to us through our website or services. If you believe that we may have inadvertently collected information from a child, please contact us so that we can take appropriate steps to delete that information.

We recognize the importance of protecting the privacy of young individuals. Because our services are professional and technical in nature, they are designed for use by organizations and their authorized representatives. We ask that parents and guardians supervise the online activities of minors and contact us if they have concerns about information that may have been provided to us.

18. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to restrict or object to certain processing, and the right to data portability. You may also have the right to lodge a complaint with a supervisory authority responsible for data protection in your jurisdiction.

To exercise any of these rights, please contact us using the details provided in the Contact Us section of this policy. We will respond to your request within the time period required by applicable law, and we may ask you to verify your identity before processing your request to protect your privacy. We will not discriminate against you for exercising your privacy rights. In some circumstances, we may be unable to fulfill your request due to legal obligations or the nature of our legitimate business interests, and we will explain our reasoning in our response.

19. International Data Transfers

BFE, LLC is headquartered in the United States. The information we collect is processed and stored in the United States and in the locations of our service providers. If you access our website or use our services from outside the United States, your information may be transferred to, and processed in, the United States, where data protection laws may differ from those in your country of residence.

Where required by applicable law, we take reasonable steps to ensure that transfers of personal information to other jurisdictions are subject to appropriate safeguards, such as standard contractual clauses approved by relevant authorities. By providing information to us, you acknowledge that your information may be transferred and processed in the United States as described in this policy. We will not transfer your information to jurisdictions that do not provide an adequate level of protection unless appropriate safeguards are in place.

20. Third-Party Links

Our website may contain links to third-party websites, services, and resources that are not operated by us. We provide these links for your convenience and we do not control the content, privacy practices, or security of these external sites. If you click on a link to a third-party website, you will be subject to the privacy practices of that website, and we encourage you to review the privacy policy of every website you visit.

This Privacy Policy applies only to information collected by our website and services. We are not responsible for the privacy practices of third parties, even where a third-party site is accessible through a link on our website. We do not endorse the content or practices of any third-party website linked from our pages, and we recommend that you exercise caution when providing information to any website.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will update the Last updated date at the top of this page and, where appropriate, provide additional notice such as a statement on our homepage. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website or services after any changes to this policy take effect constitutes your acceptance of the updated terms. If we make changes that materially affect your privacy rights, we will provide a more prominent notice and, where required by law, obtain your consent before applying the updated terms to information collected prior to the change. We retain prior versions of this policy for your reference upon request.

22. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using any of the following methods. We will respond to your inquiry as promptly as possible and within the time period required by applicable law. When you contact us, please provide sufficient detail to help us respond accurately, and include your contact information so that we can reach you with our response.